MANAGED CLOUD • DIGITAL WORKPLACE • BUSINESS IT SUPPORT

Your Business Runs on Technology. Let Us Make It Run Better.

Keep your business connected, productive and secure with managed cloud and digital workplace services from Ouriken Consulting.

From Google Workspace and Microsoft 365 to AWS cloud infrastructure, we help businesses implement, manage, secure and optimise the technology their teams depend on every day.

Whether you are migrating to the cloud, managing a growing workforce or looking for a reliable technology partner, Ouriken gives you one team to help manage the complexity.

YOUR TECHNOLOGY SHOULD SUPPORT GROWTH, NOT SLOW IT DOWN

As your business grows, managing its technology becomes more complicated.

Email accounts multiply. Employees need access to different applications. Cloud costs become harder to track. Security settings get overlooked. Files become difficult to manage. IT issues consume time that should be spent serving customers and growing the business.

You should not have to coordinate multiple vendors every time something goes wrong.

Ouriken helps you bring your cloud environment, digital workplace and ongoing technology support under a structured service model.

Section 2

What we help you solve

Unreliable business email and collaboration environments.

Difficult or poorly planned email and cloud migrations.

Inconsistent user access, permissions and security configurations

Limited visibility into cloud spending and infrastructure performance.

 

Unreliable business email and collaboration environments.

Difficult or poorly planned email and cloud migrations.

Inconsistent user access, permissions and security configurations

OUR MANAGED CLOUD & DIGITAL WORKPLACE SERVICES

1. Google Workspace Management

Make Google Workspace work effectively for your business, beyond purchasing subscriptions.

 

Our services include:

Google Workspace licensing guidance and plan selection.

Business email and domain configuration.

User onboarding, offboarding and account administration.

Gmail, Calendar, Drive, Shared Drives and Meet configuration.

Access permissions and administrative policy configuration.

Supported migration from existing email and collaboration platforms.

Gemini enablement and employee adoption guidance where available in the selected plan.

Administrator guidance, user training and ongoing support.

Ideal for: SMEs, professional services firms, startups and distributed teams.

Give your team a well-managed Microsoft 365 environment with the configuration, administration and support your business needs.

 

Our services can include:

Microsoft 365 setup and administration.

Business email and domain configuration.

Exchange Online, Teams, SharePoint and OneDrive support.

User and licence management.

Supported email, file and collaboration migrations.

Access controls and security configuration.

Microsoft 365 usage and licence optimisation.

Ongoing administration and technical support.

The exact service scope depends on your Microsoft 365 plans, existing environment and business requirements.

Ideal for: Businesses standardised on Microsoft applications or moving from legacy email systems.

Manage your AWS environment with greater visibility, control and operational discipline.

 

Our AWS cloud services can include:

Cloud infrastructure assessment and architecture guidance.

Cloud migration planning and implementation.

Resource monitoring and operational checks.

Infrastructure maintenance and configuration management.

Cloud usage and cost reviews.

Backup and recovery planning.

Security configuration reviews and access-management improvements

Application hosting and infrastructure support.

Ongoing cloud operations within an agreed service scope.

Ideal for: Businesses hosting applications, websites, APIs, databases and business-critical workloads on AWS.

Reduce avoidable technology risks through appropriate configuration, documented processes and ongoing oversight.

 

Depending on your environment, our services can include:

Identity and access management reviews.

Multi-factor authentication configuration.

User access and administrator privilege reviews.

Email security configuration.

Backup coverage and recovery-readiness reviews.

Cloud configuration assessments.

Incident escalation procedures.

Security documentation and recommendations.

Recovery planning and periodic review.

No single configuration eliminates cyber risk. We help identify gaps and implement agreed improvements appropriate to your systems, business requirements and available licences.

Give your employees a defined route for technical assistance and your business a clearer process for handling IT issues.

 

Depending on the selected plan, support can cover:

User and account administration.

Email and collaboration troubleshooting.

Access and permissions requests.

Infrastructure maintenance and configuration management.

Software and configuration assistance.

Issue tracking and escalation.

Periodic service reviews.

Documentation and operational recommendations.

Support hours, response targets, exclusions and escalation arrangements are agreed before the service begins.

Pay attention to what your business actually uses, not just what it purchases.

We review eligible cloud resources, software licences and usage patterns to identify potential savings, unnecessary complexity and opportunities for better resource allocation.

Recommendations may include right-sizing cloud resources, reviewing unused licences, improving resource visibility or adjusting subscription plans.

Any potential savings depend on your current environment, contractual commitments and usage patterns; savings are not guaranteed.

OUR SERVICE PACKAGES

Choose a service model based on your business requirements, technical environment and level of ongoing support.

PACKAGE 1 — WORKPLACE CARE

₹10,000/month
For small businesses that need reliable administration of their digital workplace.
  • Defined Google Workspace or Microsoft 365 administration scope.
  • User and account administration.
  • Routine configuration assistance.
  • Basic email and collaboration troubleshooting.
  • Monthly service summary.
  • Email-based support during agreed business hours.

PACKAGE 2 — WORKPLACE SECURE

₹25,000/month
For growing businesses that need more structured administration, security oversight and support.
  • Agreed workplace administration and support.
  • Periodic user access and permissions review.
  • Security configuration checks within the supported environment.
  • Backup coverage review where applicable.
  • Onboarding and offboarding process support.
  • Priority handling within agreed support hours.
  • Monthly service report and recommendations.
  • Quarterly service review.

PACKAGE 3 — CLOUDOPS MANAGED

₹40,000/month
For businesses that require ongoing AWS cloud operations and infrastructure support.
  • Initial environment and scope assessment.
  • Agreed infrastructure monitoring and operational checks.
  • Routine maintenance and configuration support.
  • Monthly cloud cost and usage review.
  • Security configuration review within the agreed scope.
  • Backup and recovery-readiness review.
  • Incident triage and escalation.
  • Monthly service reporting.
  • Defined response targets and support coverage.

CUSTOM — MULTI-PLATFORM MANAGED SERVICES

For businesses that need Google Workspace, Microsoft 365, AWS and related systems managed through a coordinated service arrangement.

We define the service catalogue, responsibility matrix, escalation path, service hours and commercial terms around your actual environment.

Pricing notes: All prices are indicative proposed service fees in INR, excluding applicable taxes, third-party subscriptions, cloud consumption, one-time migration costs and out-of-scope work. Final pricing depends on user count, infrastructure complexity, support volume, service hours and agreed SLAs. The stated packages are proposed offerings, not existing contractual commitments.

HOW WE GET YOU STARTED

Assess

We understand your current cloud platforms, user environment, business requirements, recurring problems and support expectations.

Recommend

You receive a clear proposal outlining the recommended service model, scope, priorities, responsibilities, exclusions and pricing.

Onboard

We document the environment, agree access and security procedures, establish escalation channels and plan any required transition.

Manage

We deliver the agreed administration, support, maintenance and operational reviews.

Improve

We review service performance, recurring issues, costs and opportunities to improve reliability and efficiency.

WHY OURIKEN CONSULTING?

One partner across your business technology

Coordinate workplace administration, cloud operations and related technology requirements through a single service relationship.

 
Business-first recommendations

We consider your requirements, budget, existing environment and future plans before recommending a solution.

 
Implementation and ongoing support

Our approach covers both the initial deployment and the operational work needed after implementation.

Defined scope and accountability

We document what is included, who is responsible, how requests are handled and when issues are escalated.

 
A foundation for future automation

A well-managed cloud environment can make it easier to introduce workflow automation, AI-enabled productivity and connected business applications later.

 
Flexible engagement

Start with a defined assessment or implementation and move to recurring management where it makes sense for your business.

WHO WE SERVE

Our cloud and digital workplace services are suited to:

 

Small and medium-sized businesses.

Startups and growing companies.

Organisations migrating from legacy email or file-sharing systems.

Companies that need external IT administration without

immediately building a larger internal team.

Professional services and consulting firms.

Remote and hybrid teams.

Businesses running applications on AWS.

FREQUENTLY ASKED QUESTIONS

What are managed cloud services?
Managed cloud services provide ongoing administration, monitoring, maintenance and support for agreed cloud platforms and workloads. The exact responsibilities depend on the service contract.
 
Does Ouriken provide Google Workspace and Microsoft 365 support?
Yes. Ouriken offers Google Workspace-related services and can scope Microsoft 365 setup, administration, migration and support according to your requirements. The supported activities are confirmed in the proposal.
 
Can you migrate our existing business email?

We can assess supported source and destination platforms, mailbox volumes, domains, data requirements and downtime constraints, then propose a migration plan. Feasibility and timelines depend on the source environment and data condition.

Do you provide 24/7 support?

Support coverage is agreed contractually. Continuous monitoring or 24/7 response is not automatically included in the standard packages and must be separately scoped where required.

Are software licences and AWS usage included in the monthly fee?
No, not by default. Third-party subscriptions and cloud consumption are separate from Ouriken’s service fee unless a written proposal explicitly states otherwise.
 
Do you guarantee cloud cost savings or zero downtime?
No. We assess the environment and recommend improvements, but actual savings and migration outcomes depend on technical conditions, usage, dependencies and implementation constraints.
 
Can we start with an assessment instead of a monthly contract?
Yes. We can begin with a defined assessment or migration project and discuss ongoing managed services after the initial engagement.
 
How is the monthly price determined?
Pricing depends on users, platforms, infrastructure size, complexity, support requirements, coverage hours and agreed service levels. We provide a scoped quotation after understanding your requirements.
 

Make Your Business Technology Easier to Manage

Get a clearer picture of your cloud environment, identify operational gaps and build a practical plan for reliable technology operations.

Talk to Ouriken about your current environment and the support your business needs.

Prefer to speak directly?

Call Ouriken Consulting or submit the enquiry form, and our team will discuss the right next step.

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